Shipping Policy

Shipping Policy – Autoretails
Last updated: October 2025

Autoretails.com is owned and operated by Autofinity Ventures Private Limited, Ghaziabad, Uttar Pradesh, India.
This Shipping Policy explains our order processing, delivery timelines, and related terms for purchases made on our website.

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1. Order Processing
– Orders are processed within 1–2 business days after payment confirmation.
– Orders placed on weekends or public holidays are processed on the next working day.

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2. Shipping Methods
– We deliver through trusted courier partners including DTDC, Delhivery, Bluedart, and India Post.
– Tracking details are shared by email or WhatsApp once your order has been dispatched.

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3. Estimated Delivery Time
– Metro cities: 3 – 5 business days
– Tier-2 & Tier-3 cities: 5 – 8 business days
– Remote locations: 7 – 10 business days

Delivery times may vary due to courier workload, weather, or public holidays.

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4. Shipping Charges
– Shipping charges are calculated at checkout based on product weight, dimensions, and destination.
– Free shipping may be offered on selected products or during promotional campaigns.

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5. Damaged or Lost Shipments
– If your package arrives damaged, contact us within 48 hours of delivery at [email protected] with your order number and parcel photos.
– If a shipment is lost in transit, we will coordinate with the courier to resolve or replace the order at no additional cost to you.

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6. International Shipping
At present, Autoretails delivers only within India.
International shipping options will be introduced in the future.

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7. Contact Us
For any shipping-related questions or concerns, please contact our support team at [email protected]